“We have failed.”
“Make sure you make us do our job.”
“Make sure you get all of your questions answered.”
“The status quo is never good enough.”
“Call it a clan, a tribe, a family, a community… but you need one. Thank you for being part of our community!”
These are quotes I heard at the opening address of the 20th anniversary celebration of a software company. In twenty years they went from 1 customer to over 10,000. Many of the first customers are still customers.
Why is it some people of the world understand community and humility and leadership and personal growth so well? This company has even learned from their mistakes.